Contact
How to reach us, what we can help with, and what we cannot.
Write to us
We read everything, and we answer in English. Corrections and factual challenges are genuinely welcome - if a guide here is wrong, we would rather know.
What we cannot help with
- We cannot access, inspect or repair your device or your accounts.
- We cannot recover files, break encryption or deal with an attacker on your behalf.
- We are not a support line for any software vendor. For a product you have bought, contact the vendor directly - it is faster and they can actually see your account.
If you are in the middle of an incident
Disconnect the affected device from the network, do not delete anything, and use a different device to change the passwords of accounts that were used on it. If money has moved, contact your bank straight away - that is time-sensitive in a way that almost nothing else is.
Publisher
REGIOSUS, S.L., de Palma, CP 07002, Spain. Registration number B13828900.